Privacy Policy

Introduction

DragonTV Limited ("we," "our," or "us") operates the Dragon IoT mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

We are committed to protecting your privacy. We collect only the minimum data necessary to provide our service and never share your personal information with third parties.

Information We Collect

1. Contact Information

• Email Address - Used for account authentication and customer support
• Name - Optional, for personalization

2. Location Information

Privacy-Conscious Design: Your exact GPS coordinates are never sent to our servers.

• Precise Location (GPS Coordinates)
  • Collected: Yes, but stored locally on your device only
  • Used for: Distance calculations and zone detection
  • Synced to cloud: No
• Coarse Location (Zone Status)
  • Collected: Yes (e.g., "at home," "zone 1," "away")
  • Used for: Automation triggers and rule execution
  • Synced to cloud: Yes, to enable location-based automation

3. User Content

• Home configurations (names, addresses, zone definitions)
• Device settings and preferences
• Automation rules and schedules
• Alert preferences

4. Identifiers

• User ID - A unique identifier for your account (generated by our authentication system)

Information We DO NOT Collect

We explicitly do not collect:

• Health or fitness information
• Financial information or payment details
• Contacts from your device
• Browsing or search history
• Photos, videos, or audio
• Device identifiers for advertising
• Analytics or usage tracking data
• Diagnostic or crash reports

How We Use Your Information

We use the information we collect solely for:

• App Functionality - To provide home automation services, sync data across your devices, and execute automation rules
• Authentication - To verify your identity and secure your account
• Customer Support - To respond to your inquiries and provide technical assistance

We do not use your data for advertising, marketing, or any other purposes.

Third-Party Services

Your Own API Keys

The App allows you to connect to third-party smart home services (such as Sensibo, Xiaomi, BYD) using your own API keys and credentials. Important clarifications:

• We store your API keys securely in encrypted form
• We act on your behalf using your credentials to control your devices
• We do not share your data with these third-party services
• We do not have access to your third-party account data beyond what you explicitly authorize

Backend Infrastructure

We use Supabase (a trusted database and authentication provider) to store your encrypted data. Supabase is GDPR and SOC 2 compliant.

Data Security

We implement industry-standard security measures to protect your information:

• All data transmitted between the App and our servers is encrypted using TLS/SSL
• API keys and sensitive credentials are encrypted at rest
• Database access is restricted with row-level security policies
• We regularly review and update our security practices

Data Retention

• Account Data - Retained as long as your account is active
• Home Configurations - Retained until you delete them or close your account
• Location History - Not stored (only current zone status is kept)

Your Privacy Rights

Under GDPR (if you're in the EU/UK) and CCPA (if you're in California), you have the right to:

• Access - Request a copy of your personal data
• Rectification - Correct inaccurate or incomplete data
• Deletion - Request deletion of your account and all associated data
• Portability - Export your data in a machine-readable format
• Objection - Object to processing of your data
• Withdraw Consent - Withdraw consent at any time (this may limit app functionality)

To exercise any of these rights, contact us at privacy@dragontech.info

Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your data may be stored and processed in servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (if you've provided your email)
• Displaying a prominent notice in the App

Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@dragontech.info
• Support: support@dragontech.info
• Company: DragonTV Limited, Company No. 06236913 (UK)

App Store Privacy Labels

For transparency, here's a summary of our App Store privacy declarations: